Terms & Conditions

Hair Prep

If you are receiving braids, extensions, or an up-do, your hair must be shampooed, detangled, and thoroughly blow-dried prior to your appointment (a comb should pass through with ease). Please indicate any washing and/or blow-drying needs when booking. If you arrive with dirty hair without having added a wash to your service, your appointment may be rescheduled if your stylist is unable to accommodate a wash. If you arrive with wet hair without having added blow-drying to your service, an additional fee may apply, or your appointment may be rescheduled if your stylist is unable to accommodate it.

Prices

As stated on the booking page, all the prices are starting prices and are based on the average person. They vary based on each individual's hair need and desire. So please make sure you have selected all that applies to your hair and the style that you desire to minimize the chance of a price adjustment.

Children

If bringing a child to an appointment, please bring snacks, food, drinks, and something to keep them occupied, such as a tablet, iPad, phone, or Nintendo Switch. A TV is available, but may not always be enough to keep them entertained.

I will not force or fight with a child to complete a service, as this is unprofessional and can be unsafe. Please do not schedule an appointment for a child who you know will not cooperate.

However, if you choose to do so any way knowing this and they do not cooperate, your deposit will be forfeited and appointment canceled.

Self-care Break

Please keep in mind that your stylist may take short self-care breaks throughout the day. These breaks are necessary and should not be a cause for concern if your hair is not actively being worked on during those times.

Timing/Tardiness

We want to be considerate of your time, your stylist's, and the time of the client who may be scheduled directly after you.

Please be on time, if not a couple minutes early to your appointment. There is a 15-minute grace period. Anything after that will either incur a late fee or cause your appointment to be rescheduled. Also, please do not schedule your appointment directly before you have some place to be. Times are estimated and may take longer our stylist WILL NOT rush your style.

Last minute changes at the time of your appointment and tardiness throws off other appointments and is unfair to other clients. We work very hard to accommodate everyone and strongly encourage you to communicate with your stylist.

Deposit/Rescheduling/Cancellation

As stated on the booking page, the deposit is 50% of the service cost and is non-refundable. This policy applies to all circumstances, including cancellations by client, no-shows, rescheduling, and late arrivals.

Appointments must be rescheduled at least 24 hours in advance. Failure to provide 24 hours’ notice will result in forfeiture of the deposit in its entirety. A new deposit will be required to book any future appointments.

Cancellations made by the client will result in forfeiture of the deposit in its entirety. If you are unable to make your scheduled appointment, we strongly encourage you to reschedule for a later date rather than cancel.

In the event that an appointment is canceled by the stylist, the client may choose to receive a full refund of their deposit or reschedule for a later date.

By paying the deposit, the client acknowledges and agrees with the terms and conditions above.